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How apk789 Handles Your Personal Data

This privacy policy covers every piece of information you share with us when you create an account, make a deposit via DANA, OVO, or GoPay, or contact our support team.

Account data protectedDANA, OVO, GoPay payment info handled securelyCookie use disclosedData access requests acceptedRetention periods explained

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency sit at the core of how we manage your data. We apply SSL encryption across every session, whether you are depositing via GoPay on your phone or reviewing your account history on a desktop browser. Data is stored on access-controlled servers and reviewed periodically to remove information that is no longer needed. Below are the four areas we focus on most when it comes to protecting what you share with us.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your preferred payment method, such as DANA or OVO, between visits.

Account Security

Each login is verified via OTP sent to your registered phone number. Unusual device access triggers an additional verification step before the session continues.

Data Retention

Transaction records linked to your GoPay or DANA deposits are kept for the period required by applicable law, then securely deleted or anonymised.

Change Requests

You can request a correction or deletion of your account data at any time. We process verified requests and confirm completion by email or in-app notification.

REACH US DIRECTLY

How to Contact Us About Your Privacy

If you want to access, correct, or delete the personal data we hold, reach out through any of the channels below. Our team handles privacy-related requests separately from general account queries so your request gets to the right place without delay. Include your registered email or phone number when you write to us so we can verify your identity before making any changes.

Live Chat Start a live chat session from your account page. Privacy requests are routed to a dedicated handler, separate from general account support.

Email Support Send your data access or deletion request to our support email. Quote your registered phone number so we can verify your identity quickly.

In-Account Help Log in, go to Account Settings, and select Help. From there you can submit a formal privacy request directly tied to your profile.

What Data We Collect and Why

apk789 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your name, email address, phone number, and the payment method details you use — whether that is DANA, OVO, or GoPay. This information is needed to process your deposits, verify withdrawals, and keep your account secure. We

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also collect device data such as your browser type, IP address, and session timestamps to detect unusual access patterns and protect your account from unauthorised activity. Players in Bandar Lampung and across Indonesia access the platform on mobile, so we log device identifiers to support session
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continuity across browsers and app environments. Transactional records — including deposit amounts, withdrawal requests, and wallet references tied to your OVO or GoPay account — are kept for compliance and dispute resolution purposes. We do not sell your personal data to third parties. Data shared with
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payment processors is limited strictly to what those processors need to complete your transaction. Where local law requires disclosure to regulatory authorities, we comply only to the extent mandated. Availability of our services depends on local law and is limited to eligible regions. If you have
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questions about what specific data we hold on your account, you can reach our support team directly through the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy Rights

Here are the questions we hear most often about how we handle personal data. If your question is not covered here, contact our support team through live chat or email and we will respond to your specific request.

We collect your name, email address, phone number, and device information. If you deposit via DANA, OVO, or GoPay, we also record the wallet reference linked to that transaction.

Payment data is shared only with the payment processor needed to complete your transaction. We do not sell or pass your DANA or OVO details to advertisers or unrelated third parties.

Send a request via live chat or our support email, quoting your registered phone number. We verify your identity first, then provide a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through Account Settings or by contacting support. We remove your profile data after retaining what local law requires us to keep for compliance purposes.

We use session and functional cookies. Session cookies keep your login active. Functional cookies remember settings like your preferred wallet. You can adjust cookie permissions through your browser settings at any time.

We retain deposit and withdrawal records, including GoPay and OVO transaction references, for the period required by applicable law in eligible regions. After that period, records are deleted or anonymised.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How apk789 Handles Your Personal Data

How We Protect and Manage Your Information

How to Contact Us About Your Privacy

Common Questions About Your Privacy Rights

01 What personal data does apk789 collect when I register?

02 Is my DANA or OVO payment information shared with third parties?

03 How do I request a copy of the data you hold on my account?

04 Can I ask you to delete my account and all associated data?

05 Does apk789 use cookies, and can I control them?

06 How long does apk789 keep my transaction records?

Privacy Policy

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